Our items are all made-to-order and as such we ask for a maximum of two weeks to create your order. We try to complete orders within a few days of their being placed, but sometimes materials are out of stock or it takes a little longer to create a particular piece.
Your item will arrive to you carefully packaged using as much recycled materials as possible. Please be kind to the planet and recycle the packaging.
Our standard shipping method for Canadian orders is USPS First Class Mail International. This keeps the costs down BUT the trade off is that shipping times can take UP to 4 weeks, and tracking stops updating once the package has left the USA so you wont receive further tracking updates until it arrives at your door.
Since we’re near the border we are also able to ship via Canada Post, but they’re almost always around 2-3x more expensive. If you would like to pay the more expensive Canada Post rates for us to ship via Expedited (1-7 days within Canada) we can, just send us a message and we’ll get a quote. In some listings we offer the ability to upgrade during checkout.
USA orders ship out of Blaine, WA via USPS first class mail (2-10 days).
We offer the ability to upgrade to USPS Priority 1-3 Days during checkout- if you’re on a tight deadline we highly recommend upgrading to USPS Priority.
All international orders ship via USPS First Class Mail International. Packages come with tracking but it’s up to the recipient’s country’s mail system to decide whether they will use those tracking numbers. This means that once it leaves the USA, unless your country has partnered with USPS for tracking, you won’t see further updates until it arrives at your door.
Shipping times vary. Each country has different customs/duty policies/requirements and different processing speeds. We can only go by the information provided to us as standards. It is up to the buyer to be aware of the possible customs/duty fees that may be applied when importing goods into their country.
Estimated shipping times
Europe: 1-5 weeks
Australia, New Zealand and Oceania: 1-5 weeks
Asia Pacific: 1-6 weeks
Latin America and the Caribbean: 1-5 weeks
We will do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply.
Please be in touch before purchasing if you require expedited shipping. Additional costs may apply, and will be dependent on production time (sometimes we can’t make something fast enough!). Once we confirm the cost and availability of a rushed order, you may proceed with your purchase.